{"id":1554,"date":"2018-12-22T15:28:59","date_gmt":"2018-12-22T07:28:59","guid":{"rendered":"http:\/\/www.training.com.my\/?page_id=1554"},"modified":"2026-04-25T22:52:41","modified_gmt":"2026-04-25T14:52:41","slug":"shipping-refund-return-policies","status":"publish","type":"page","link":"https:\/\/www.jasonzecklee.com\/en\/shipping-refund-return-policies\/","title":{"rendered":"Shipping, Refund &#038; Return Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1554\" class=\"elementor elementor-1554\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1f8edc1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1f8edc1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e5c0b7e\" data-id=\"e5c0b7e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d8f2be4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d8f2be4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-60b352f\" data-id=\"60b352f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f236c3f elementor-widget elementor-widget-heading\" data-id=\"f236c3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Shipping, Refund &amp; Return Policies<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42d30d4 elementor-widget elementor-widget-text-editor\" data-id=\"42d30d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Thanks for shopping at <strong><b>jasonzecklee.com<\/b><\/strong><\/p>\n<p>We believe in our product and value the happiness of our fans and customers.<\/p>\n<p>Please email us if you are not happy with any of our products and we will be glad to exceed your expectations. We are reasonable people and will try our best to work something out. If you are not completely happy with your new ordered product from our online store, please send it back to us within 7 days for a full refund.<\/p>\n<p>If you are not entirely satisfied with your purchase, we\u2019re here to help.<\/p>\n<p><strong><b>Returns<\/b><\/strong><\/p>\n<p>You have 15 calendar days to return an item from the date you received it. To be eligible for a return:<\/p>\n<ul>\n<li>Your item must be unused and in the same condition that you received it.<\/li>\n<li>Your item must be in the original packaging.<\/li>\n<li>Your item needs to have the receipt or proof of purchase.<\/li>\n<\/ul>\n<p><strong><b>Refunds<\/b><\/strong><\/p>\n<p>Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.<\/p>\n<p>If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your credit card issuer\u2019s policies.<\/p>\n<p><strong><b>Shipping<\/b><\/strong><\/p>\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<p><strong><b>No Refunds<\/b><\/strong><\/p>\n<p>You will not receive refunds if; You did not receive your orders due to factors caused by you or factors beyond&nbsp;<strong>jasonzecklee.com<\/strong>&nbsp;control, like:<\/p>\n<ol>\n<li>Wrong shipping address<\/li>\n<li>Not cleared by your local custom<\/li>\n<li>Natural disaster which led to the delay<\/li>\n<\/ol>\n<p>Do send your refund request via email to [jasonzecklee.training@gmail.com] or better still use our contact us page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping, Refund &amp; Return Policies Thanks for shopp [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1554","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.jasonzecklee.com\/en\/wp-json\/wp\/v2\/pages\/1554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jasonzecklee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jasonzecklee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jasonzecklee.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jasonzecklee.com\/en\/wp-json\/wp\/v2\/comments?post=1554"}],"version-history":[{"count":6,"href":"https:\/\/www.jasonzecklee.com\/en\/wp-json\/wp\/v2\/pages\/1554\/revisions"}],"predecessor-version":[{"id":15724,"href":"https:\/\/www.jasonzecklee.com\/en\/wp-json\/wp\/v2\/pages\/1554\/revisions\/15724"}],"wp:attachment":[{"href":"https:\/\/www.jasonzecklee.com\/en\/wp-json\/wp\/v2\/media?parent=1554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}